In UpMenu, you can define different restaurant working hours, taking into account the types of order fulfillment. Additional functionality to set a break in the restaurant’s operation for each order fulfillment option will help you organize work time.

Setting default working hours

You can freely define the opening hours of your restaurant, taking into account, for example, local customs related to a break at work, the so-called siesta.

  1. Go to "Restaurant" → "Working hours" → "Default".

  2. Set the restaurant’s opening and closing hours on specific days of the week.

  3. Optionally, you can introduce a break in the operation of the premises. To do this, set the hours for the first part of the day and then use the "+" sign and enter the opening hours after the break.

  4. Save Changes.

  5. Customers will see the restaurant’s opening hours when placing an order in the Information section.

Setting working hours for delivery orders

You can freely configure the hours of order fulfillment in delivery to customers, taking into account, e.g., the possibility of service by the team, the traffic volume, or a break at work.

  1. Go to "Restaurant" → "Working hours" → "Delivery".

  2. Enable the "Delivery hours are different than opening hours" option and set the desired days and hours for the start and end of deliveries (optional). Each time you can use the "+" function and enter delivery hours two times a day.

  3. Save Changes.

  4. Customers will see delivery hours after choosing more options when ordering.

Setting working hours for pick-up orders

In UpMenu, you can configure pick-up hours other than the default working hours.

  1. Go to "Restaurant" → "Working hours" → "Pick-up".

  2. Enable the “Pickup hours are different than opening hours” option and then set the desired days and times for pickups. Each time you can use the "+" function and enter pick-up hours for two times a day.

  3. Save Changes.

  4. Customers will see pick-up hours after choosing more options when ordering.

Setting working hours for orders when booking

In order to efficiently serve customers, you can set the hours for table booking, remembering to turn on the booking option in the system.

  1. Go to "Restaurant" → "Working hours" → "Booking".

  2. Enable the “Booking hours are different than opening hours” option and set the hours for these orders to be processed on each day of the week (optional). Each time you can use the "+" function and enter booking hours for two times a day.

  3. Save Changes.

  4. Customers will see the pick-up hours, incl. when booking a table or when placing an order in the Information section.

Setting working hours for orders in custom delivery types

If you have entered custom types of deliveries in your restaurant, also make sure that the hours of their implementation are properly set to ensure the smooth operation of the premises.

  1. Go to the "Restaurant" → "Working hours" → select the previously entered custom type, eg. contactless delivery.

  2. Enable the option "Contactless delivery hours are different than opening hours" and set the hours to handle these orders on specific days of the week (optional). Each time you can use the "+" function and specify the hours in two times a day.

  3. Save Changes.

  4. The customer will be able to choose the date of order fulfillment when placing it, from among the previously set days and hours. If he would like to place an order at a different time than the set days and hours, a message will be displayed about the inability to order and the need to choose a different date.

Setting availability for orders with specific pick-up time

In UpMenu you can easily set the availability of orders with a specific pickup time. Decide how early after opening the premises and how much time before closing the customer is able to place an order.

  1. Go to "Restaurant → Working hours" and find "Delivery time" field.

  2. In the "How many minutes at the earliest after starting can you order?" type in - in minutes - how long after opening of the restaurant the customers are able to place an order - this way you will set up how much time is needed to prepare the order to be handed out. E.g. When restaurant opens up at 11:00AM, if you set up 60 minutes in that field the customer will be allowed to place the first order for 12:00AM at the earliest.

  3. In the "How many minutes at the latest before ending can you order?" type in - again in minutes - how long before closing of the restaurant customers are able to still place an order, so this way you'll allow the workers to take and prepare the order to be handed out. E.g. When restaurant closes down at 12:00PM, if you set up 60 minutes in that field the customer will be allowed to place the last order for 11:45PM at the latest.

  4. Save changes.

  5. From now on your customers will be able to place order only within set up time frame.

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