In UpMenu admin panel you can find section with customer opinion and if you want to you can write an answer on selected opinion.
- Go to "Reviews".
- Set time frame from date to date and restaurant if you have more than one, press "Search".
- Chose opinion you would like to answer, click the arrow on the right and chose "Write answer".
- Write and "Send answer".
- Your client will receive your reply via e-mail.
Displaying reviews on the menu
In the UpMenu admin panel, you can share customer reviews, making them visible to everyone on the restaurant's website.
- Go to the "Restaurant", select "Order settings".
- Select "Advanced Settings".
- Turn on "Publish ratings".
- "Save" settings.
- The reviews will be visible in the restaurant information on the menu.