Everything you need to know to use the UpMenu Partners Reseller Program. Find the answers to all your questions.

What is a reseller partnership model?

You purchase subscriptions from UpMenu and resell them to your customers.

Who pays for UpMenu subscription?

As a reseller you are paying for UpMenu.

How much can I actually make?

You earn the difference between your reseller pricing and UpMenu pricing (as a reseller you get a discount upmenu.com/reseller-pricing).

How to sell UpMenu?

Check out all the options here.

Who configures UpMenu settings?

You configure the settings yourself and simply provide your customer with login credentials.

Who makes the formal service agreement with the customer?

In the reseller program you are in charge of this process and do it on your own behalf.

Do I need to have a registered business to become a partner?

You have to be an entrepreneur to participate in the partners program.

How is the payout made for reseller partners?

You purchase discounted subscriptions from UpMenu and your customers pay to you directly (you are not paid by UpMenu), therefore the payouts timing depends on the pricing model you have for your customers.

Can I become a white-label reseller?

Yes! You can become a white label reseller. You can offer your white label online ordering solutions to your customers in your market. Depending on your expected volume you will get preferred rates.

What about branding?

Both the online menus and the admin panel will not bear the UpMenu logo but can bear your logo (or none if you wish).

Who provides customer support?

You will run your own customer support and will manage your own pricing and billing towards your customers. UpMenu will provide the technology and the second line of tech support to you.

Do I need to create customer accounts?

Yes, you do need to create accounts in the system on behalf of your customers and then give them access to log on. After creating the account you will have 7 days to set the account up. After that, you need to select the UpMenu plan. Your customer will not see the plans nor the billing data (see "How do I bill my customers?" below).

How do I bill my customers?

As you will be running your own billing towards your customers you need to disable the visibility of the standard UpMenu billing for them. For that purpose you need to create new users with limited permissions on a restaurant account. Check more details.

Can I arrange monthly payments from restaurants to UpMenu directly?

As a white label partner you connect your card with UpMenu in the system and you pay the subscription. The way you settle accounts with restaurants is on your side - the formal agreement is between you and restaurants so it is not possible to arrange direct monthly payments.

How much does it cost to become a reseller of UpMenu?

There is no cost to be a reseller. You have to register at the Partner Program and then set up accounts for the restaurant. You start paying when you choose your subscription.

Do you offer exclusivity?

In general we do not offer that option, though, depending on the size of the market, we can make an exception.

Can you create a website for me?

We are not creating websites for partners, but in the UpMenu panel in the “Marketing Assets” section you can find a sample of a partner website which you can use as an inspiration.

How to set up a domain for my clients to login?

To find out, check this article.

How to set up an email address from which the system will send all email messages to customers?

To find out, check this article.

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