In UpMenu, you have the option of setting limits for individual hours on any days of the week for orders in general and for individual types, and also for table booking. Thanks to this, you will optimize the work of your staff and the ability to serve customers.

General settings for order limits

Using the general settings for all order types, you can limit orders by adjusting the quantity to the intensity of customer traffic on specific days and hours.

  1. Go to "Settings" → "Orders Limits".
  2. Enable the "Order Limits" option.
  3. Select the "All order types" tab.
  4. Set the order limits by entering the appropriate numbers in each cell for the days and hours you want to apply the restrictions, e.g. due to rush hours.
  5. Remember that the time slots are set per hour, e.g. 10:00 to 10:59.
  6. Save the entered limits.
  7. Customers placing an order at the time or for a specific time for which the limit has been reached will see a message that it isn't possible to place the order within this time period.

Setting limits for individual types of orders

By using the limit options for specific types of orders, such as: delivery, pickup and dine-in, you adjust the customer service options in detail. The applied restrictions are aimed at e.g. reducing the number of deliveries during rush hours.

  1. Go to "Settings" → "Orders Limits".
  2. Enable the "Order Limits" option if you haven't set any limits yet.
  3. Select a specific tab, e.g. Delivery.
  4. Set the order limits by entering the appropriate numbers in each cell for the days and hours you want to apply the restrictions, e.g. due to heavy traffic.
  5. Remember that the time slots are set per hour e.g. 10:00 to 10:59.
  6. Save the entered limits.
  7. Specific cards are more important than the general ones, so in the first place the system will apply limits for particular types of orders.
  8. Customers placing an order at the time or for a specific time for which the limit has been reached will see a message that it isn't possible to place the order within this time period.

Setting limits for table booking

Take advantage of the possibility of setting table reservation limits in order to effectively manage the service of the restaurant. Thanks to this option, you can more easily adjust the functioning of the premises to the limitations related to the number of guests.

  1. Go to "Settings" → "Orders Limits".
  2. Enable the "Booking limit" option.
  3. Set the booking limits by entering the appropriate numbers in each cell for the days and times you want to apply the restrictions, e.g. due to high customer traffic at lunch time.
  4. Remember that the time slots are set per hour e.g. 10:00 to 10:59.
  5. Save entered limits.
  6. Customers making a reservation at the time for which a certain limit has been reached will see a message about the booking limit overflow.
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