In UpMenu, you have the option of setting limits for individual hours on any days of the week for orders in general and for individual types, and also for table booking. Thanks to this, you will optimize the work of your staff and the ability to serve customers.

General settings for order limits

Using the general settings for all order types, you can limit orders by adjusting the quantity to the intensity of customer traffic on specific days and hours.

  1. Go to "Settings" → "Orders Limits".

  2. Enable the "Order Limits" option.

  3. Select the "All" tab and click "Add limit".

  4. Set the limit to a specific day and the hours you want it to be active. You can also use time intervals for limits, that is, specify the time in minutes after which the limit will be renewed. Remember that intervals can be set to a maximum of one hour.

  5. "Save" the limits you entered.

  6. Customers placing an order at the time or for a specific time for which the limit has been reached will see a message that it isn't possible to place the order within this time period.

Setting limits for individual types of orders

By using the limit options for specific types of orders, such as: delivery, pickup and dine-in, you adjust the customer service options in detail. The applied restrictions are aimed at e.g. reducing the number of deliveries during rush hours.

  1. Go to "Settings" → "Orders Limits".

  2. Enable the "Order Limits" option, if you have not set limits so far.

  3. Select e.g. the "Delivery" tab and click "Add limit".

  4. Set the limit to a specific day and the hours you want it to be active. You can also use time intervals for limits, that is, specify the time in minutes after which the limit will be renewed. Remember that intervals can be set to a maximum of one hour.

  5. "Save" the limits you entered.

  6. Specific cards are more important than the general ones, so in the first place the system will apply limits for particular types of orders.

  7. Customers placing an order at the time or for a specific time for which the limit has been reached will see a message that it isn't possible to place the order within this time period.

Setting limits for table booking

Take advantage of the possibility of setting table reservation limits in order to effectively manage the service of the restaurant. Thanks to this option, you can more easily adjust the functioning of the premises to the limitations related to the number of guests.

  1. Go to "Settings" → "Orders Limits".

  2. Enable the "Table booking limit" option and click "Add limit".

  3. Set booking limits for a specific day and times when you want to apply restrictions, e.g. due to high customer traffic at lunchtime.

  4. You can also use time intervals for limits, that is, specify the time in minutes after which the limit will be renewed. Remember that intervals can be set to a maximum of one hour.

  5. "Save" entered limits.

  6. Customers making a reservation at the time for which a certain limit has been reached will see a message about the booking limit overflow.

Did this answer your question?